Accessibility Statement¶
RTOpacks · Effective date: 19 March 2026 · Operated by United Central Colleges of Australia Pty Ltd
Our commitment¶
RTOpacks is committed to making its platform accessible to all users, including people with disability. We aim to meet the requirements of the Disability Discrimination Act 1992 (Cth) and to align with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as published by the World Wide Web Consortium (W3C).
Current conformance status¶
RTOpacks is currently in active development. We are working toward WCAG 2.1 AA conformance and consider accessibility a core design requirement, not a retrofit.
Known areas of active work:
- Keyboard navigation coverage across all interactive components
- Screen reader compatibility for data-rich panels (Recon Panel, qualification detail views)
- Colour contrast compliance across all text and UI elements
- Focus indicator visibility throughout the application
What we've done¶
- Semantic HTML structure throughout the platform
- ARIA labels on interactive elements where native semantics are insufficient
- Responsive layout supporting zoom up to 400% without horizontal scrolling
- No content that flashes more than three times per second
- Alt text on all meaningful images
Known limitations¶
The following limitations are currently identified and under active remediation:
| Area | Issue | Status |
|---|---|---|
| Recon Panel data visualisations | Chart elements may not be fully navigable by keyboard or screen reader | In progress |
| Complex data tables | Some tables lack full row/column header associations | In progress |
| PDF exports (if applicable) | PDF documents may not be tagged for accessibility | Planned |
We do not consider these limitations acceptable long-term and are prioritising their resolution.
Assistive technology compatibility¶
RTOpacks is designed to be compatible with:
- Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
- Keyboard-only navigation
- High contrast display modes
- Browser zoom and text scaling
Feedback and contact¶
We welcome feedback on the accessibility of RTOpacks. If you encounter a barrier or have difficulty accessing any content, please contact us:
Email: compliance@rtopacks.com.au
We aim to respond to accessibility feedback within five business days.
If you are not satisfied with our response, you may contact the Australian Human Rights Commission at humanrights.gov.au or call 1300 656 419.
Technical approach¶
RTOpacks is built using modern web technologies. Accessibility is implemented using:
- WAI-ARIA 1.2 roles, states, and properties where applicable
- HTML5 semantic elements
- CSS that does not override user-defined font sizes or contrast settings where possible
- Progressive enhancement to ensure core functionality is available without JavaScript
Review¶
This statement is reviewed periodically. The date of last review is shown above. As the platform develops, this statement will be updated to reflect current conformance status.
RTOpacks is operated by United Central Colleges of Australia Pty Ltd · ABN 59 168 872 535 · PO Box 5377, Stafford Heights QLD 4053 · ucca.com.au